Last updated: February 14, 2026
IXO Inc. ("IXO," "we," "us," or "our") operates an AI training data marketplace and expert network platform that connects artificial intelligence laboratories and technology companies with vetted domain experts. We are incorporated in the State of Delaware, United States. This Privacy Policy describes how we collect, use, disclose, and otherwise process your personal information in connection with our website, platform, and related services (collectively, the "Services").
This Privacy Policy applies to all users of our website and related Services, including domain experts ("Experts") who apply to or participate in our expert network, artificial intelligence laboratories and technology companies ("Clients") who engage Experts through our platform, and general visitors to our website. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
We use the information we collect for the following purposes:
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on to process your personal information. We may rely on the following legal bases:
We process your personal data based on your express or implied consent, or where consent is not required under applicable Canadian law, such as for investigations, fraud prevention, certain business transactions, or where required by law or legal process.
We may share your information with the following categories of recipients:
Our Services are hosted in the United States. If you access our Services from outside the US, your data will be transferred to and processed in the United States. We implement appropriate safeguards for international transfers, including Standard Contractual Clauses where required by applicable law. By using our Services, you consent to the transfer of your information to the United States and other countries where we or our service providers operate.
As part of our Services, we utilize artificial intelligence, machine learning, and related technologies ("AI Tools") to enhance the platform experience. Our AI Tools support capabilities including:
All personal information processed through our AI Tools is managed in accordance with this Privacy Policy. We apply strict security measures to protect your data and ensure compliance with relevant AI and privacy laws. If you wish to opt out of AI-powered processing of your personal data, please contact us using the details provided in the "Contact Us" section.
We retain your personal information for as long as necessary to provide our Services and comply with legal obligations. Specific retention periods vary by data type:
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
We implement technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and employee training on data protection practices. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. Transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
We do not knowingly collect, solicit, or sell personal data of individuals under 18. Our Services are intended for users who are at least 18 years of age. By using our Services, you confirm you are at least 18 years old. If we become aware that we have collected personal information from a user under 18, we will deactivate the account and delete the data as soon as reasonably possible. If you believe we may have collected data from a minor, please contact us at [email protected].
Depending on your location, you may have certain rights regarding your personal information:
Under applicable data protection laws, you may have the following rights:
If you are located in the EEA or UK and believe we are unlawfully processing your personal information, you may complain to your local data protection authority.
Residents of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Virginia, and other states with applicable privacy laws may have rights to request details about the data we hold, correct inaccuracies, request deletion, and opt out of targeted advertising or data profiling. Rights may vary by state.
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Name, email address, account name, IP address | Yes |
| B. Personal Information | Name, contact info, education, employment history | Yes |
| C. Protected Classifications | Gender, age, race, ethnicity, national origin | No |
| D. Commercial Information | Transaction info, payment history | Yes |
| E. Biometric Information | Fingerprints, voiceprints | No |
| F. Internet Activity | Browsing history, platform interaction data | Yes |
| G. Geolocation | Approximate device location | Yes |
| H. Professional Information | Job title, work history, qualifications, skills | Yes |
| I. Education Information | Academic records, degrees, institutions | Yes |
| J. Sensitive Personal Information | — | No |
To exercise your privacy rights, submit a request by emailing us at [email protected]. We may need to verify your identity before processing your request. You may also designate an authorized agent to submit a request on your behalf, provided the agent has written permission from you.
California residents may request, once per year and free of charge, a list of third parties to which we have disclosed personal information for direct marketing purposes during the preceding calendar year. To submit a request, contact us using the details in the "Contact Us" section.
You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us using the details provided in the "Contact Us" section. We may still send you service-related communications necessary for account administration, task notifications, and platform updates.
To review, update, or delete your account information, you can log in to your account settings and update your profile, or contact us using the details provided below. Upon your request to delete your account, we will deactivate or delete your account and remove it from our active databases. However, we may retain certain information to prevent fraud, troubleshoot issues, comply with legal obligations, or enforce our terms.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
For privacy-related questions, to exercise your rights, or to submit a request regarding your personal data, please contact us:
IXO Inc.
Registered in the State of Delaware, United States
Privacy Inquiries: [email protected]
General Inquiries: [email protected]
You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data appropriately.
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